Frequently Asked Questions

You have a one size fits all concept. How can this work for all skin types?

Your skin type determines where and how often you use our products – see EcoGenics Personal Skin Care Profile. We use a common sense and balanced approach to skin care…giving the skin what it needs and where it needs it. For example, just apply our Moisturizer in the areas of your face that are dry. If you have other areas of your face that are oily, your skin is effectively moisturizing itself on its own.

How will I know what type of skin I have?

It all begins with the EcoGenics Personal Skin Care Profile. Simply answer seven quick and easy questions about your skin. Our brochure or website will aggregate your answers and provide you with a Skin Care Plan that is most appropriate for your skin type.

How often should I take the Personal Skin Care Profile?

At least 4 times a year, when the seasons change. It is also a good idea to re-evaluate your skin whenever there are major changes in your life. Stress, changing jobs, moving from one climate to another, taking/changing medication, dieting etc. – all of these events have an effect on your skin. We encourage you to be aware of your surroundings and the effect they can have on your skin. Furthermore, your skin is the largest organ in your body and is responsible for various physical and chemical bodily functions. Therefore, you want to ensure you monitor it closely and take good care of it.

Do your products contain Parabens?

NO, EcoGenics products DO NOT contain Parabens.

I have Rosacea. Can I use these products?

Yes you can use our products. EcoGenics Cleanser, Serum and Moisturizer work best for people with Rosacea. We actually have had customers write to us and tell us that after using these three products, their Rosacea has improved.

My teenage daughter needs to start using something on her skin. Can she use your products?

Yes she can. Our products are very gentle. The teenage years are the best time to start caring for your skin. As your teenager matures, a good skincare regime established in her early years will help maintain her youthful appearance – she will thank you later in life!!

Does my skin care routine really have to include so many products?

No it does not. All of EcoGenics Skin Care products are designed to be multi-functional. Therefore, each product performs more than one function for your skin. This saves you time, effort and money. For example, our Cleanser is a toner, a makeup remover and an eye-makeup remover all in one product, and our Moisturizer can be used as a day, night, eye and neck cream.

Can men use your product?

Yes they can. The Cleanser can be used to shave with. Just apply generous amounts of Cleanser on your face – then massage/lather up and begin shaving. Follow with the Serum and/or Moisturizer depending upon the dryness of your skin.

Can women of color use EcoGenics or do I need something specifically designed for my skin?

Yes all women of color can use our products!! The structure of skin is all basically the same. The only difference in skin coloring is the amount of melanin in the skin. The more melanin in the skin, generally the darker the skin. Darker skin can have a tendency to be oilier. Take EcoGenics Personal Skin Care Profile to determine how to best use EcoGenics Products.

Are your products tested on animals?

No, EcoGenics products are not tested on animals.

Do your products contain animal ingredients?

No, EcoGenics products are plant and technology based and therefore do not contain animal ingredients.

Aren’t all plant extracts the same? What makes yours so different?

Botanical extracts are not all created equal. EcoGenics utilizes a botanical extraction process called Cryolitics that preserves the most active and beneficial enzymes of select botanicals. What does this mean to you? Freshly preserved active plant enzymes delivering their renewal benefits within our skin care products.

When will I start to see results?

Most people see results immediately. Their skin looks brighter, feels smoother and firmer.

Will my skin continue to improve the longer I use the products?

Yes, the results will continue. We have so many letters and emails (see written and video testimonials) from happy customers. One woman told us her friends thought she had a face-lift!

I use Retin-A. Can I use your products with that?

Yes you can. EcoGenics products are gentle and are compatible with Retin-A and other Alpha Hydroxy based products.
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